Vinted Members Share Anger Over Sizing Updates
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The popular resale platform has updated its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Digital Channels Backlash
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with similar services.
They have suggested members to examine their items and manually change the size if necessary, which has left users frustrated.
Size Classification Updates
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, from Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Necessary Adjustments
Another shopper, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The app has more than 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices following member complaints.
